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UK public sector races ahead with AI as trust lags
Data Analytics

UK public sector races ahead with AI as trust lags

Public confidence is trailing adoption, with nearly half of citizens uneasy about AI in services despite rapid uptake by public bodies.

By Sofiah Nichole Salivio • 4 min read • Fri, 5th Jun 2026
Adyen wins GOV.UK Pay deal for 1,000 public services
Digital Transformation

Adyen wins GOV.UK Pay deal for 1,000 public services

About 1,000 councils, police and armed forces services will move from Stripe as the government adds pay by bank options on GOV.UK Pay.

By Karen Joy Bacudo • 3 min read • Thu, 4th Jun 2026
Kainos wins GBP £150 million Defra digital contract
DevOps

Kainos wins GBP £150 million Defra digital contract

The four-year deal should help Defra replace legacy systems and speed up digital services across environmental regulation and biosecurity.

By Mark Tarre • 3 min read • Tue, 2nd Jun 2026

Global Stories

eGovernment stories

Bull wins €31 million AEMET supercomputing contract
Digital Transformation

Bull wins €31 million AEMET supercomputing contract

Spain's weather forecasts will be backed by faster computing and lower energy use as AEMET upgrades systems under a four-year deal.

By Mara Sugue • 3 min read • Last month
Papua New Guinea signs K26m deal with TechnologyOne
Software-as-a-Service

Papua New Guinea signs K26m deal with TechnologyOne

The three-year extension will broaden digital oversight of spending and revenue as the government pushes to tighten control of public funds nationwide.

By Karen Joy Bacudo • 5 min read • Last month
Australia & New Zealand consultation trust gap widens
Data Analytics

Australia & New Zealand consultation trust gap widens

Residents increasingly doubt consultation is meaningful, with many saying decisions are made before their views are heard and acted on.

By Sean Mitchell • 4 min read • Wed, 22nd Jul 2026
EazyPetition launches AI USCIS form platform in US
Software-as-a-Service

EazyPetition launches AI USCIS form platform in US

Immigration applicants and their advisers could cut repeated filing work and errors as the Texas legal tech firm rolls out its AI-assisted USCIS forms tool.

By Mark Tarre • 3 min read • Mon, 13th Jul 2026
Fime launches mobile driving licence certification scheme
Data Protection

Fime launches mobile driving licence certification scheme

The scheme gives governments and wallet providers an independent way to prove mobile driving licence systems meet global standards before rollout.

By Sofiah Nichole Salivio • 4 min read • Thu, 2nd Jul 2026
ICS.AI builds dialect-aware AI with Sheffield University
AI Ethics & Governance

ICS.AI builds dialect-aware AI with Sheffield University

Residents could face poorer access to council services unless AI systems can cope with regional accents and dialects, a UK project now testing that live.

By Sofiah Nichole Salivio • 4 min read • Fri, 5th Jun 2026

Stories from Other Regions

eGovernment stories

AI use drives home pages below accessibility standards
Generative AI

AI use drives home pages below accessibility standards

The failures could leave millions of Australians struggling to read or use key online services as low-contrast text and vague links persist.

By Raphael Veloso • 5 min read • Last month
Westpac approved to issue digital IDs
Digital Transformation

Westpac approved to issue digital IDs

Business customers will soon be able to share bank details with fewer fraud risks, after the bank became the first in New Zealand cleared to issue digital IDs.

By Susan Edmunds • 3 min read • Last month
NRC explores how AI could boost council services and decision-making
Data Protection

NRC explores how AI could boost council services and decision-making

The review could identify quick wins for Northland residents, while weighing privacy, security and ethical risks before any rollout.

By Susan Botting • 3 min read • Thu, 13th Aug 2026
Babeltext expands translation platform to 249 languages
Software-as-a-Service

Babeltext expands translation platform to 249 languages

The Sydney-based firm says the upgrade could help agencies handle routine multilingual enquiries faster, while keeping humans in the loop.

By Sean Mitchell • 5 min read • Tue, 28th Jul 2026
Bailey Abbott lands AI deal with three Adelaide councils
Smart Cities

Bailey Abbott lands AI deal with three Adelaide councils

Residents could see faster council services as three Adelaide local authorities test AI under a four-year partnership with Bailey Abbott.

By Sofiah Nichole Salivio • 3 min read • Fri, 17th Jul 2026
Fime becomes Quebec's first DIACC-accredited auditor
Data Protection

Fime becomes Quebec's first DIACC-accredited auditor

Quebec organisations will now have local access to independent checks as Fime gains DIACC approval under Canada's trust framework.

By Karen Joy Bacudo • 3 min read • Sat, 20th Jun 2026
Catalyst urges New Zealand to back local tech in procurement
Data sovereignty

Catalyst urges New Zealand to back local tech in procurement

New procurement rules could keep critical emergency and health systems in local hands, as Catalyst warns reliance on offshore vendors raises costs and risks.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 3rd Jun 2026
RWS opens Adelaide office with state government win
Enterprise Resource Planning

RWS opens Adelaide office with state government win

The contract gives the group its first dedicated foothold in Australian government and regulatory content as states modernise aging legislative systems.

By Sean Mitchell • 4 min read • Tue, 19th May 2026